My Friend’s Older Conversation With AT&T

4 Comments

  1. Too_Patient Said,

    August 26, 2009 @ 12:05 pm

    How lame for any company to try to trick it’s customers to sign in for a subscription this way!

    You can find my story here:

    http://midnight-notes.blogspot.com/2009/08/at-scams-sorry-we-did-not-understand.html

  2. Continued Conversations With AT&T Said,

    September 11, 2009 @ 4:05 pm

    […] SMS conversations with AT&T. I was then consoled and warned at the same time by my friend that I was not alone. And after his advice, and some other random advice from google results I decided to try the magic […]

  3. James Lee Said,

    September 11, 2009 @ 7:48 pm

    This does a good job of articulating something I just posted about on Facebook. Fortunately, my experience wasn’t as bad – they were happy to reverse the charges – but I’m really appalled at this. Please thank your friend for the write-up and for finding out so much detail!

  4. BCG Said,

    October 7, 2010 @ 4:34 am

    So I checked my phone bill since it was much more than I have seen in the year I had it. There were 39.98 worth of additional charges, Downloads/find people/etc. I called of course, I didn’t have much of a problem since I go through my company to get discounts on charges and such. I don’t think they want to lose my companies money they get. So I asked after one full year of service with you why all of a sudden this? I never had this problem with Verizon and I was with them over 10 years. I switched to AT&T due to some issues with verizon recently and their so called Cust Service. anyways back to ATT. So the representative basically refunded Aug and the new amounts placed on my account I could not see yet. She also stated this does happen but did not state I must have agreed to the servcies. I guess the comment about a “Class Action Lawsuit” tends to frighten people. My Suggestion-File a Class Action, sadly it is the only supposed resolution in the United States to get anything done. Nothing these days is the way it used to be here, Customer Service and the protection of the consumer are long gone. So what if you pay taxes etc to be safe and protected, nobody cares about you anymore and if you should die there are more than hundreds to take your place for taxes to still be paid. Sad.