Today’s Conversation With AT&T
So, AT&T has gotten in the recent habit of spamming you with “tips”. “tips” are really “spam” when they’re trying to get you to do things that will eventually make them money (ie, by using more of their services).
Here’s the “tip” I got today:
AT&T: AT&T Free Tip: Get weather, movie or restaurant tips from Google on your phone. Text HELP to 466453 to get started. To end Tips send no to 4436
Easy, enough, I thought.
Me: No
And a few seconds later, I got the response back:
AT&T: Sorry, we did not understand your response. Reply ONLY the word "YES" to activate the 4 channel/$6 Mobile TV plan
HUH???
Ok, I thought. Maybe it’s because my phone auto-capitalized the word “No”
Me: no
And a few seconds later, I got the response back:
AT&T: Sorry, we did not understand your response. Reply ONLY the word "YES" to activate the 4 channel/$6 Mobile TV plan
NOOOOOOOOOOOOOOOOO
sigh…
[UPDATE 2009/08/20: Read the follow-on story from a friend describing his conversation with AT&T]